Support

Frequently asked questions

Installation

In the maintenance video you will learn how to maintain your pedal and how to replace magnets.

In the setup video for the magped SPORT2, ENDURO2 and ULTRA2 pedal you learn how to mount the cleats, install the pins and adjust the magnet height optimally.

In the setup video for the magped GRAVEL pedal you learn how to mount the cleats, install the spacers and adjust the magnet height optimally.

In the setup video for the magped ROAD2 pedal you learn how to mount the skid plates, install the rotation screws and adjust the magnet height optimally.

1) Pins must be installed first.

2) Use both Allen wrenches 2.5 mm to raise the magnet (1-2 full turn are normally enough).

3) Use your shoe (with the shoe plate installed) and connect it with the magnet. You should be able to rotate the shoe on the pedal easily.

4) Lower the magnet step by step (180 degrees with the Allen wrenches) until the pins catch the shoe sole. But make sure, that the magnet still fully connects with the shoe plate – you should hear a solid click noise.

5) The shoe should touch the pins and you should not be able to rotate the shoe easily.

YES. Magped offers various magnetic strengths for a rider’s needs. Typically, the rider’s weight, riding ability and personal choice will determine the appropriate magnet size. Magped offers magnets in three sizes ranging from a smaller 100N magnet to the larger strongest 200N. Please see our magnet recommendation sheet for guidance.

You can download the manual here:

User_Manual_09_2023.pdf

in PDF format.

  • SPORT2 58mm
  • ENDURO1 60mm
  • ENDURO2 60mm
  • ULTRA2 59mm
  • ROAD 52mm (mit LONG spindle 59mm)
  • GRAVEL 52mm (mit LONG spindle 59mm)
Q Factor

Yes, a set of magnets can be removed easily and be exchanges for stronger or weaker ones. Suitable exchange magnets and service and repair parts can be ordered in our webshop.

We recommend 4 long pins in the front and 4 to 6 short pins in the middle and rear area around the magnet. Try to match the pin position to your sole size and sole profile.

While using magped’s

magped’s magnets are the strongest in a north/south (straight up/down) direction on the pedals. When you start to move east/west (sideways) the force of the magped magnets decreases resulting in an easy release of your foot from the pedal. You will get used to being able to quickly release your foot with a simple movement of your foot to the side. You will almost not feel any resistance at all. Knowing that you are not “locked in” will give you confidence and a much more relaxed feeling when you ride.

Enough movement to the side or edging up of the foot will release your foot – unlike clipless no single (and often unnatural) movement is required.

Rotational float and change of position are nearly unlimited because, unlike clipless pedals, your foot can rotate freely on the pedal body without affecting the magnetic force.

With the magped pedal you are connected to the bike, like clipless pedals, but you also enjoy the freedom of a flat/platform pedal.

Because you are not locked in, magped’s offer you the safety of flat platform pedal and the performance of clipless pedal.

Absolutely YES – we have several hundred clients with different grades of foot disabilities reaching from a full leg prothesis to small restrictions on sideward knee or foot movement after surgery. Magpeds can make a huge difference for this group of people with special needs.

Dirt and mud can decrease magnet’s pull force. However, unless it’s a lot of mud or dirt, they’ll retain most of their power.

Since the magped’s have no complicate mechanical system the function of the pedal will not be affected negatively by dirt, ice or snow. Like any clipless pedal, you should at least clean off any excess mud or dirt to ensure a good ride.

Not really. You will get used to stepping onto your magped’s correctly very quickly and your foot will adjust to the proper position.

You will very quickly get used to finding the right point. This can also vary by a few mm.

If you have not positioned the foot precisely enough, the position can easily be adjusted by turning/sliding the pedal a little.

Order

That is a difficult question. You can always test the pedals in our facilities in Austria or North America, however we cannot send out our pedals for test purpose only. Some of our bigger dealers may make pedals available for testing but most dealers will only sell the new product. Overall the return rate of magped pedals by customers who bought them is far less than 1%.

money back guaranteeWe offer a 30-day satisfaction guarantee. If you are not happy with the magped’s you can return them to us (in good condition) and we will refund the purchase price immediately (provided you have purchased the magped’s on www.magped.com).

Shoes

For the magped SPORT2, ENDURO and ULTRA2 you should use a 2-hole SPD shoe with as flat a sole as possible.

For the magped ROAD you need a 3-hole road bike shoe.

You can find more information on shoe selection here:

shoe recommendation

Technical Questions

NO! Neodymium’s magnetic charge will last a lifetime. All magped magnets are coated with a strong metal protective coating and the magnets are embedded in a strong stainless-steel holding pot. The pot protects the magnet against damage while also concentrating the magnetic force in the North/South direction where it’s needed.

You can see which version you have by the outer diameter of the magnet:

100N…20mm

150N…25mm

200N…28mm

Most likely the clicking issue comes from the magnet holding sleeve nut! This can be fixed buy this procedure:

Press with your thumb very firmly on the magnet, so that the sleeve nut on the underside comes out 1mm. Put some bearing grease into the 1mm gap with a needle or an open paper clip.

If it’s still there: Remove the magnet and file the hole in the pedal through which the screw that holds the magnet goes with a round file. Then put a little bearing grease on the hole and build the magnet back on.

Then put a drop of glue (UHU or PATEX) on the top and bottom of the damper. This prevents the magnet on the pedal from rotating and thus loosening the screw over time.

But it can also come from the shoe plate:

shoe plate edge

The shoe plates have an edge where the red line in the picture is. When the round magnet attaches on the edge the manget will seesaw between the surface (1) and (2) making a clicking noise! —> you need to reposition (push forward or backward) the metallic shoe plate on you shoe that way that the round magnet attaches 100% on surface (1) of the shoe plate!!

If the clicking still exists, please send us a message.

– Remove the outer spindle cap with an Allen key
– ENDURO1: remove the aluminum spacer ring with a needle or an open paper clip
– ENDURO2: remove the inner black cap with an Allen key
– Now tighten the exposed nut with approx. 5 Nm
ATTENTION: this nut is tightened counterclockwise on the right pedal!
– ENDURO1: Replace the aluminum spacer ring
– ENDURO2: mount the inner cap and tighten it to approx. 5 Nm
– Reassemble the outer axle cover cap and tighten it to 5 Nm

With magped ROAD and ROAD2, the cause may be very small stones or dust under the plastic cleat. --> Please disassemble the plastic cleat and remove the dirt underneath. Then apply a drop of chain oil to the metal plate and spread it over the entire surface of the plate with a cloth. Please make sure that no oil gets into the 4 holes with the threads, otherwise the screws will come loose very easily.

With all magped pedals, the cause may be some dirt in the bearing.
Please disassemble and clean the pedal as shown in the video below:

any questions

Do you have any questions?
Do not hesitate to contact us at any time.
Contact magped