Wir haben eine 30-tägige Zufriedenheitsgarantie. Das bedeutet, dass Sie Ihr magped innerhalb von 30 Tagen an uns zurücksenden können und den vollen Betrag zurückerhalten.

Reimbursement

The purchase price will be refunded immediately upon arrival of the returned goods to the payment method used for the order. For credit card refunds, it may take up to 10 days before you see the credited amount on your credit card statement.

Defective goods

Defective goods will be replaced immediately and free of charge, unless the fault lies with the customer.

How can I return goods

Please send the goods to:

magped GmbHGrubenweg 16071 AldransAustria

We do not offer return vouchers.

Right of withdrawal

You have the right to withdraw from this contract within 30 days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us (magpad GmbH, Grubenweg 5, 6071 Aldrans, Austria, ) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods. You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample withdrawal form

(If you wish to cancel the contract, please complete this form and return it to us).

– To

magpad GmbHGrubenweg 16071 AldransAustria

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for notification on paper)

– Date